
Industry insights blog
The ideas that shape the future of our industry.
Latest articles


Verizon 5G Home Internet now offered by Updater

Updater achieves SOC 2 Type 2 examination for security

What we’ve learned about writing resident welcome letter emails

Telecom isn’t ecommerce – it’s infrastructure

Updater recognized by major TV & internet providers for multi-year sales & activation excellence

Monetize move-in: embed TV and internet plans in your leasing flow

The real risk in switching property technology

What actually drives resident satisfaction during move-in

Not everything needs to be a platform in multifamily

Five leadership lessons multifamily can steal from sales (courtesy of Kevin Ducey’s conversation with Tony Sousa)

What great sales leadership can teach multifamily about resident satisfaction