How to Update Sensitive Accounts on Updater – What You Need to Know

Our team takes pride in providing a safe and secure way for you to update all the businesses and organizations that you care about with your new address when you move – say, your subscription to the New York Times or your college alumni association. Heck, we'll even update loyalty programs, like your subscription to Fancy Feast.

When it comes to updating some of the most sensitive accounts on your list – places like banks, credit card companies, or other financial institutions – we take your security extra seriously. So, what exactly does Updater do to update these accounts? Let’s keep things simple and walk through exactly what happens when you update a sensitive account on Updater:

Will Updater update my sensitive accounts (banks, credit card companies, insurance providers, etc.)?
Secure institutions, like banks for example, require secure personal information (like your social security number) to update your account. When you update a sensitive account through our system, we’ll do most of the legwork for you and alert our partners and institutions that you’re moving from Point A to Point B. At that point, the institution will reach out to you directly to confirm the request. Our users love this extra layer of security.

What happens if I never hear back from the company or organization that I notify on Updater?
If you don’t hear back from the company or organization within a few days after you send your request on Updater, we recommend contacting your company or organization directly to confirm the status of your request.

Any more questions? Call us, email us, send us a carrier pigeon to our office – whatever floats your boat! Either way, we’d love to hear from you if you have any questions or concerns about updating sensitive accounts.


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