Fairfield Residential Participates in Updater Case Study

After fully deploying Updater’s suite of moving tools to all residents moving into and out of each of their 240 properties, Fairfield Residential – #14 on NMHC’s 2016 list of Top 50 Managers - participated in Updater's first ever case study to discuss their 6-month results. 

Updater is a one-stop-shop for all of our residents’ moving needs. It’s also a very low maintenance product and has proven to be a great resource not only for our residents, but for our associates as well.
— Anna Leger, Project Manager at Fairfield Residential

The results? During a 6-month period, over 70% of Fairfield residents used Updater to streamline their move. By offering Updater, Fairfield saved their residents over 7,000 phone calls and emails, totaling over 16,000 hours on time-consuming moving-related tasks, such as securing renters insurance, connecting utilities, forwarding mail, updating many accounts/records, and more.

Click here to read the full case study. 

About the Author
Hi, I'm Ash Bell.

I am the VP & Executive Director of Multifamily & University Housing at Updater, where I’m responsible for securing strategic partnerships, technology integrations, and sales operations. I am a lover of good red wine (life it too short for bad wine) and great local coffee. You'll be hard-pressed to hold a conversation with me without hearing about Updater, Apple, and CrossFit.

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